Why is my rent increasing?

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A look at how we are investing the money we receive from rents.

At Wrekin we set a new rent level once a year, we write to customers in February to let them know what their new figure will be from April of that year. Both the Government and the Regulator for Social Housing guide any changes in rent made by all housing associations.

This year’s increase has been set at inflation (CPI), plus 1%. This means an increase of 7.7% for 2024..

What does this mean for you and your services?

Wrekin customers will see their rent go up by 7.7%. The new rent will be in place from April 2024. The rents on shared ownership properties are increased in accordance with your lease agreement.

The money we receive from your rent enables us to maintain all our services at a time when many of our supply chain costs are increasing. The costs of installing new boilers, kitchens, bathrooms and of carrying out repairs are also higher than this time last year.

There will be some changes to how we operate but customers should not see any difference in the service they receive.

Continuing to invest in our customers’ homes

This year we will:

• Invest £11.3m to improve customers’ homes, installing new kitchens, bathrooms, windows and heating systems