Help Shape Our Services
We are currently contacting you to ask some questions about you and your household. This is to make sure information about you is up to date, which helps us deliver better services that are suited to your needs.
You will also be asked questions relating to how we can best communicate with and deliver services to you.
The information we are updating includes the type of information which you may be used to sharing with other organisations, such as your doctor or the council. This includes things like your age, gender, ethnicity and whether you have a disability.
We will always treat your personal details with the utmost care and we will never pass them on to other companies.
Why do we need to know this?
The information helps us to deliver better services to you. The information also helps us to check that our services are fair and equal.
If you prefer not to answer a particular question, you don’t have to, and you can ask for your information to be removed from our systems at any time.
Wrekin appreciates everyone who takes the time out to complete this short survey. It is important that through your feedback, we understand the services that work well and those we know can be improved. Where you have said that you are happy for us to, we may contact you to discuss your survey responses, invite you to participate in other feedback events or ask for more information.
What happens next?
You will receive an email or text message from us. It will take you through the questions and you can provide the information you are comfortable sharing.
If you prefer not to answer a particular question, you don’t have to, and you can ask for your information to be removed from our systems at any time.
Each person that completes the survey will be eligible to be entered into a prize draw to win one of four £50 shopping vouchers. Winners will be chosen through a random draw.
9th May 2024