Making a Difference
to people's lives

Policies

On this page you will find The Wrekin Housing Group policies.

Allocations and Lettings policy (Downloadable PDF availble here)
Anti-Social Behaviour (ASB) policy (PDF 223kb)
Asbestos Management policy (PDF 222kb)
Being Open and Duty of Candour Policy (PDF 226kb)
Building Safety policy (310 kb)
CCTV policy (221kb)
Code of Conduct - Our visit to your home (PDF 1.9mb)
Compensation policy (249kb)
Complaints policy (254kb)
Confidentiality and Data Protection policy (PDF 187kb) and Appendix (PDF 187kb)
Damp and Mould policy (PDF 223kb)
Declaration of Interests policy (PDF 237kb)
Declaration of Interests procedure (PDF 171kb)
Domestic Abuse policy (PDF 245kb)
Electrical Safety policy (PDF 282 kb)
Fire Safety policy (PDF 319kb)
Food Safety policy (PDF 304 kb)
Gas Safety, Space and Water Heating policy (285 kb)
Health and Safety policy (PDF 367kb)
Home Ownership policy (PDF 223kb) - replaces the Right to Shared Ownership policy
Infection Prevention Control policy (PDF 190kb)
Mandatory Occurrence Reporting Policy (PDF 195kb)
Neighbourhood and Housing Management Policy (PDF 234 kb) - replaces the Tenancy Change Policy, Leasehold Management Policy and the Tenancy and Estate Management Policy
Repair and Maintenance policy (PDF 202kb)
Safeguarding policy (PDF 253kb) - Safeguarding policy appendix 1 (PDF 188kb)
Subject Access Request policy (PDF 22kb)
Tenancy policy (PDF 289kb)
Tenancy Debt and Income Management policy (PDF 190kb)
Whistleblowing policy (PDF 208kb), procedure (PDF 222kb) and key questions (PDF 277kb)