Page 10 - Annual report 2020-21

VALUE FOR MONEY Annual report for customers
STANDARD 2020/2021

TOTAL INCOME Based on 2020/21 accounts.

For every £1 collected... As a % of rental income, the Group spend 54% of every £ on maintenance,
management and associated overhead costs. The majority of the remainder is
54.1p Rents and service interest costs on the funding to provide our homes.
charges Click here to read the 2020/21 Value For Money Report extract from our
22.4p Loans statutory accounts.

10.6p Development grants 54.1p: Rents and service charges

7.8p Property sales

3.5p Trading and other
activities
1.2p Garage and shared
ownership rents
0.4p Charges to 1.2p: Garage and shared
ownership rents
leaseholders
3.5p: Trading and other
activities

7.8p: Property sales
10.6p: Development

22.4p: Loans
grants

TOTAL EXPENDITURE Based on 2020/21 accounts.

For every £1 spent...

34.4p Repayment of loans 34.4p: Repayment of loans

29.6p New developments

14.9p Management and
services
10.6p Repairs and 29.6p: New developments
improvements
9.1p Interest on loans 9.1p: Interest

1.4p Other on loans

10.6p: Repairs
and improvements

14.9p: Management
and services

10

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