Page 2 - Annual report 2018
P. 2
Annual Report to tenants
2017/2018
A look inside...
Home Standard
85.2% responsive repairs completed on the same day
Tenant Involvement and Empowerment
Standard
97% overall satisfaction with the Trust as a landlord
Neighbourhood and Community Standard
13% reduction in Anti Social Behaviour
Tenancy Standard
99.5% rent collected for 2017/18
Value for Money Standard
£3.5m made in efficiency savings
Click on the icons to view details of each Standard
