Assistant Housing and Care Manager - Telford Location: Telford
Salary: £29,400 per annum
Contract type: Permanent
Hours of Work: 37.5 hours per week
The role:
Are you looking for a management role that recognises your care or housing experience with rewarding opportunities? Would you like to progress your career without losing contact with the people you support? Are you looking for an organisation that is investing in its people and supporting the community? If your answers are yes, then you have come to the right place!
Due to expansion, we have a fantastic position in our brand new extra care scheme where we support 90 people of over 55 years, who like to live an independent and active life. Our vision and values are centered around caring for the community and the people we support and in this role, you will have a direct hand in making a difference to their life not only from a Care perspective but also from taking care of their Housing needs.
Benefits:
In return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career.
Continuous Professional Development with training, coaching, and mentoring
Life Assurance
Enhanced family friendly leave
Free onsite parking
Paid Carer’s leave to deal with life’s emergencies
Access to our comprehensive training platform
Access to a number of fantastic rewards including free and discounted tickets to popular destinations
Access to our discounts and cashback app Rainly from day one
Access to Blue Light Discount
Access to our Employee Assistance Programme including online counselling for life’s events
What will you be doing?
No two residents or days will be the same and although our care and housing packages are adapted to individual needs, we pride ourselves on offering person centered care.
You will lead the team in the delivery of excellent tenant focused service
Deputise for the Housing and Care Manager and promote safety, security, and reassurance to customers by delivering excellent housing, care, and support services
Support the management team with all aspects of team management including recruitment, induction, training, coaching and mentoring the Housing and Care Assistants
Provide a first class customer service and ensure they are fully aware of the services on offer
Give advice, support, and assistance to customers who need to claim benefits and assist to ensure all income is collected
Assist in the letting of new homes to the highest standard and manage each tenancy in line with the management process
You will be responsible for ensuring 100% compliance and high standards of building safety at all times
You will have the opportunity to provide a person centered service to our residents by planning their care and support, and by developing good professional relationships with them
About you:
You will be approachable, friendly, and a mascot of our values which we live and breathe. You will be passionate about providing excellent housing and care services as well as great customer service.
You will have an understanding of regulatory requirements
Experience as a Supervisor or Team Lead at a Care or Housing organisation
Full UK driving licence with the flexibility to work across the region along with access to a vehicle
Professional qualification or willingness to work towards it
‘Made With Care’:
We've linked up with the Government's recently launched ‘Made With Care’ campaign which means you will be part of the biggest reform of adult social care in a generation. There is record funding being invested to support the new social care sector including staff training and development.
https://www.gov.uk/government/news/adult-social-care-campaign-to-build-bigger-and-better-workforce
Our Inclusive Culture:
We are committed to being an equal opportunities employer. All applications are considered on the requirements of the role regardless of gender identity, nationality, ethnicity, marital status, age, disability, sexual orientation, religious belief or background. Please refer to our Equal Opportunities Policy below for further information
Recruitment Process:
In partnership with our trusted external providers we are committed to undertaking care and safeguarding checks with all colleagues. These checks may vary according to the role you have applied for.
We also ask for two references for everyone who is offered a position, one of which must be your current or most recent employer. All roles will also be offered subject to satisfactory right to live and work in the UK checks; if you need any further information on these checks please visit www.gov.uk
Next steps:
To apply for this role, please send your up to date CV and completed application form to Recruitment@wrekin.com and we will call you for a short pre-screen call following which you will be invited to a face to face interview.
Successful candidates will be required to undertake an Enhanced DBS Check.
The successful candidate will be required to have Right to Work in the UK.
Ref : CHO2354. Closing Date : 18/07/2024
- Interview Date : 29/07/2024